Q) What does AUSFOREX do?
A) AUSFOREX provide online FX and CFD trading services to individual investors, traders, fund managers and other financial institutions.
Q) Who are you regulated by?
A) AUSFOREX is authorised and regulated by the Financial Conduct Authority (FCA) EEA with License number 803268, authorised and regulated by the Cyprus Securities and Exchange Commission (CySEC) with License number 350/17, authorised and regulated by the Vanuatu Financial Services Commission (VFSC) with company number 700499.
Q) Is my money safe?
A) AUSFOREX is authorised and regulated by the Financial Conduct Authority (FCA) EEA with License number 803268, authorised and regulated by the Cyprus Securities and Exchange Commission (CySEC) with License number 350/17, authorised and regulated by the Vanuatu Financial Services Commission (VFSC) with company number 700499. Clients funds are held in segregated client accounts with the third party depository banks which means yours funds are kept completely separate from the operating funds of AUSFOREX.
Q) How long have AUSFOREX been operating?
A) Founded in 2003 in Melbourne, Australia, AUSFOREX has been authorized and regulated by Australian Securities and Investments
Commission (ASIC) since 2005. To provide better global services, AUSFOREX moved its headquarter to London, UK in 2015.
Q) Where are you located?
A) AUSFOREX is headquartered in London: 5 Harbour Exchange, London, E14 9GE, United Kingdom.
Q) How do I open an account?
A) Register the live account online. Also you can click the live chat to speak to a relationship manager who will guide you through the process.
Q) What are the advantages of your platform?
A) The award winning MetaTrader 4 platform is designed to offer rapid trade execution and constant stability in all market conditions. It has a comprehensive suite of risk management features required to help you manage your trading risk. The platform also offers traders a professional charting and analytic package containing 20 popular technical indicators. The customer has multi-platform option, being able to choose between desktop, Web or Mobile versions of the trading platform.
Q) Do you have mobile trading applications?
A) Yes, we have dedicated applications for the Apple iPad, iPhone and Android devices. Click here
to for more information on our mobile trading apps.
Q) What are the system requirements for MetaTrader 4?
A) The minimum operating system version of the computer running MetaTrader 4 is Windows 7
. Our technical support team are ready to help if you are having difficulty downloading or logging into the platform.
Q) Do you have trailing stop losses?
A) Yes, we do. Log in to the computer terminal MT4 and select the established order in [Terminal]-[Trade], right-click the order to see the [Trailing Stop] option, which can be set according to the prompts. We believe it is wiser to strategically move stop losses as a position moves in your favour.
Q) Do you have ‘hedging’ facility?
A) Yes, you can take long and short positions at the same time on the same product.
Q) Does the platform have slippage or re-quotes?
A) No, we operate a no slippage and no re-quote execution policy generally that applies in normal market conditions.
Q) Can I trade from Charts?
A) Yes, you can trade directly from charts by right clicking then selecting the type of order you want to place.
Q) Do you provide one click execution?
A) Yes, you can open MetaTrader 4 in [Tools]-[Options]-[Trade] and check "One Click to trading" to set this function.
Q) Do you have alerts function?
A) Yes, log in to the computer terminal MT4 and add the product you want to set an alarm in the [Market Watch], select [Alerts] in the [Terminal], right-click on the blank space, and select [Create] to set according to your needs.
Q) Can I trade from my phone or tablet?
A) Yes, we have applications optimised for iPhone, iPad and Android devices.
Q) Who can benefit from the AUSFOREX partnership program?
A) Anybody with a network of potential clients can benefit from our partnership program. We tailor bespoke partnership solutions for Introducing Brokers, Independent Financial Advisors (IFA), Money Managers, start-up brokerages, liquidity providers, SIPP providers, Website owners and potential partners.
Q) What type of partnerships do you provide?
A) We provide introducing broker, partial white label and full white label programs. Please note that certain locations have certain regulatory requirements.
Q) Why should I partner with AUSFOREX?
A) Unlike other brokerages, our central business model is geared towards supporting our network of introducing brokers and white label partners. We provide dedicated relationship managers who are experienced at helping you grow your business and client base. We also provide market leading commissions.
Q) What tools do you provide to introducing partners?
A) All partners are provided with a state of the art back office system which enables you to monitor all aspects of your clients trading activity and commission generation. We also provide consultation and subsidise costs on regulatory issues, office setups, IT support, website design, marketing plans and sales support (subject to Terms & Conditions).
Q) Can I trade multiple accounts from one login?
A) Yes, AUSFOREX provides PAMM multi-account management system. Learn more on the official website [Trading Platforms]-[PAMM
] or contact our company staff for more information.
Q) What is the process of entrusting others to trade?
A) The client opens an account as normal and provides a signed trading power of attorney.